What information do we collect on you?

When you contact us to book your first appointment we will ask you for your name, telephone number and email address. When you attend your first appointment we ask you to complete a questionnaire relating to your age and health.

We record the date, time and treatment type of any appointment carried out by us.

You do not have to share any of your personal data with us but if you choose not to then unfortunately we cannot offer you any treatments with Waxx Norwich.When someone visits our website www.waxxnorwich.co.uk we use a third-party service MONSTER INSIGHTS which collect standard internet log information. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone. Please see their privacy policy https://www.monsterinsights.com/privacy-policy/

Why do we collect this information?

We need to obtain your name and contact details to send appointment reminders.
To keep a record of your skin test.
Information relating to your age and health is needed to ensure that it is safe and legal for us to provide you with your desired treatment.
We are obligated to record this information fulfil the requirements of our insurers.


We love to keep in touch with our lovely clients via newsletters, sent every few months to update you on new trends, news, salon holiday dates and special offers. We use a secure third-party provider Mailchimp to deliver our newsletter. We gather statistics around email opening and clicks using industry standard techniques to help us monitor and improve our e-newsletter. For more information please see https://mailchimp.com/legal/privacy/
You can unsubscribe at anytime by clicking the unsubscribe link at the bottom of the email or by contacting us at the salon.

Disclosure of your information

We will never share the information you share with us anyone outside of Waxx Norwich unless required to do so for legal reasons.

Security and storage of your data

All our records are kept and stored in a secure lockable cabinet to ensure privacy and safety.
To fully comply with our insurers terms the above information is securely stored by us for 7 years after the date of your treatment.

Access to your personal information

You are entitled to view and amend the personal data we hold. Email your request to Lisa at waxxnorwich.co.uk
This is the privacy policy for Waxx Norwich located within Rebeauty, 1B Cannerby Lane, Sprowston NR6 5LB, as of May 20th, 2018
This is in line with the GDPR policy effective May 25th, 2018

Any changes or updates to this policy will be published on our website.